Tuesday, February 22, 2011

SootheAway Continuous Thermal Therapy Device: A Migraineur's Review

I was not really looking to add to my Migraine toolbox when I found SootheAway in an advertisement on a Migraine.com  I searched for and read Teri Robert's review. All things considered, the SootheAway device seemed worth trying, but since it was expensive I discussed it with George. In the end, we thought it would be a good investment especially if it helped me even just a little. I ordered the SootheAway device from their website (which comes with one free pad of your choice: mine was the front/side head pad). I also ordered the rear (occipital) pad and the car power charger. I placed my order online the evening of February 17th; I paid standard shipping, and FedEx got it to me during the day Saturday, February 19th! Incredible! I have only had the SootheAway for a few days but because so many people have been asking me my opinion, I have decided to share what I think thus far.

Instead of writing a review, it seemed more fitting, to do a video review. I had to upload it in two parts, so make sure you watch both parts! I have included all the information that I wish I would have known before I bought the device, so again make sure you watch both parts because I summarize my thoughts at the end of the second video. Please let me know if my review is helpful for you. Also, if you have any questions, please ask away!

Part One:

Part Two:

As is it is probably apparent after watching both videos, I had a pretty severe Migraine which I had treated with Frova, both of which were making it incredibly difficult for me to think clearly. I probably would win an award for the number of interjections (um/er/uh) that I said. I hope that it did not interfere too much with my ability to convey what I wanted to say.  I guess my Migraine made this a true Migraineur's review.


  1. Hi Kelly,
    What a great review of the SootheAway! Thank you for sharing this. I'm sure it will be quite helpful to others who are considering it.


  2. I'd love to know your thoughts on this, but I can't hear videos on my computer. (since I have bilateral Meniere's I'm almost deaf, sometimes my left ear is decent, but it doesn't like speakers. I even find it hard to talk on the phone on good days.)
    could you summerize what you thought for me. I'm sorry for the inconvenience.

  3. Wendy, It is not an inconvenience at all! I will certainly put together a summary and will post it tomorrow.


  4. SootheAway is a holistic option for pain relief. Basically, it is a machine that continuously pumps water through chambers in the relief pads to maintain the desired temperature. You can choose heat or cool. It has ten comfort levels. 10 is the most cool/most heat. 1 is the least cool/least heat. With the front/side relief pad, where the water chambers hit on your head depends on the contour of your head.

    - Very easy set up once you figure it out for the first time. Connecting and switching out pads easy even with Migraine and vertigo.
    - I love the coolness that SootheAway provides. It is not comparable to an icepack which is frozen, but the SootheAway gets quite cool. The device information says the temperature can get as low as 40 degrees.
    -There is a good amount of tubing at least four to five feet between the machine and the relief pad. You can comfortably sit in a chair/couch/bed. I’ve fallen asleep with SootheAway on and did not pull it off the end table.
    -I like that the front/side relief pad is not heavy like an ice pack.
    -I got a lot of relief from using the rear relief pad. It relaxed my neck.

    - It has chambers on the side of the front/side relief pad and I was excited that it would help with the Migraine that I often get there. However the way the pad hits my head, I cannot feel the coolness at all. If I lay on that side which pushes the pad flush to my face, I can feel it, but not sitting up.
    -The way the SootheAway works, water is pulsing continuously through pad. I feel vibration in the relief pad where the water chambers hit my head and in the tubes on my chest. It feels like a really fast heart rate. At times pretty irritating. I have found I can find head positions, especially when laying down where I do not experience the pulsation. Right now, the vibration is the biggest draw back for me.
    -If you like quiet during your Migraines, this may not be for you. The ambient noise is about as loud as the noise my air purifier puts out. It is tolerable for me.
    -You can’t walk around or carry it with it on because it always has to be plugged in. It has an optional car adapter/charger for travel.
    -The machine is a bit bulky and takes up a lot of room on my end table, but not too heavy at 4 lbs.
    -SA is quite expensive, but they have a lot of information about insurance reimbursement on their website: sootheaway.com

    Overall as a person who has constant head pain and chronic Migraines, I am glad I bought my SA. It does not take away Migraine but is a good tool to have in my toolbox. It keeps me from going to the fridge when my ice pack warms up. I also love the relaxing heat from the occipital pad. My major complaint is with the vibration that comes from pulsation. But, so far, it has been well worth the investment.

    (I hope this helps, Wendy!)